Stay Alert. Stay Informed. Stay Protected Against Fraud.
At Millard County Credit Union, we make it a priority to provide our members with the essential knowledge to help them guard against constantly evolving scams, schemes, and the dangers of identity theft. Dive into these educational resources and be proactive in protecting yourself against fraud.
Remember, MCCU will never request personal or financial information (such as account numbers, usernames, passwords, card details, or social security numbers) through calls, emails, or texts. You will only be asked for information to verify your identity if you initiate the call to one of our representatives. Do not share sensitive information with unsolicited callers. If you receive a suspicious call, hang up and contact the credit union directly.
Fraud Alerts
Caller ID Spoofing
Some members have reported receiving calls that appear to be from MCCU numbers — (435) 743-6545 or (435) 864-4411 — due to caller ID spoofing. Scammers, posing as our fraud department, may ask for personal information like your address, Social Security number, card details, or online banking credentials, sometimes claiming they will send a verification link via text.
Never share your personal information with someone who calls you. Hang up and contact the credit union directly.
What is Caller ID Spoofing?
This technique allows callers to disguise their identity by changing the information displayed on their caller ID. They often use familiar numbers to trick you into answering, aiming to steal personal information.
Jury Duty Scam
Millard County Court Administration has received reports from residents regarding callers pretending to be law enforcement, claiming they missed jury duty and demanding immediate payment to avoid arrest.
Remember:
Courts never call to collect fines or threaten arrest.
Never give personal or payment information over the phone to unexpected callers.
Quick Tips
Digital Banking Alerts
Did you know that you could set up alerts within digital banking to monitor your account activity? Activate alerts sent via email or text for a convenient way to swiftly detect any unusual or suspicious activities.
Password Security
Protect your sensitive data with strong passwords and update them regularly. Do not reuse passwords across multiple sites and keep them confidential.
Use Secure Channels
For specific account inquiries, only send messages via secure messaging through digital banking, never social media or unsecured email. Be sure to use a VPN if you must use public Wi-Fi to access your credit union accounts.
Identity Theft
What Information do Identity Thieves Steal?
Name & address
Credit card or bank account numbers
Social Security number
Driver’s license or Medical insurance numbers
How can You Protect Yourself?
Shred documents containing sensitive info.
Identify suspicious activity by monitoring statements.
Do not give out personal information to unknown callers.
THINK before you click on any links or attachments.
Online Security
How to Protect Yourself with Strong Passwords?
Make sure the password is 12 or more characters long.
Include punctuation marks, upper-case, and lower-case letters.
Use numbers in exchange for letters (e.g., 9 instead of g).
Avoid memorable keyboard paths (like 123456 or qwerty).
Common Online Security Threats:
Malware: Short for "malicious software," including viruses, worms, and spyware.
Spam: Unwanted messages that can sometimes include links to install malicious software.
Phishing: Scams created by cybercriminals to solicit private information by sending emails that appear to be from your bank or a well-known source.
